Become a Retail Partner – ARCtick Retail Engagement Program
The Australian Refrigeration Council (ARC) invites retailers to participate in the ARCtick Retail Engagement Program. This industry collaboration is designed to raise consumer awareness about the legal obligation to use a licensed technician when purchasing or replacing air conditioning and refrigeration equipment.
Licenced technicians have skills to safely handle environmentally harmful, and in some cases hazardous, refrigerant gases. Only technicians holding an ARCtick Refrigeration Handling Licence are legally permitted to install, uninstall and service equipment containing Ozone Depleting Substances and Synthetic Greenhouse Gases.
This program is open to all retailers who sell or promote air conditioning products and services. By joining, your store will help educate consumers about the importance of using licensed refrigeration and air conditioning technicians. You will also gain access to promotional resources and benefit from visibility across the ARC’s high-traffic platforms.
Why Join?
By joining the ARCtick Retail Engagement Program, your business will:
- Build consumer trust by showing you support licensed, compliant installations and uninstallations of air conditioning and refrigeration equipment.
- Strengthen your business reputation by supporting safe, legal, and environmentally responsible practices.
- Support federal requirements under environmental legislation, which also link to Australia’s international environmental obligations.
- Promote good customer and environmental outcomes by helping reduce greenhouse gas emissions, breakdown risks, and high energy bills.
- Gain visibility. Feature your business logo on the Look for the Tick website which helps customers find local licensed installers.
- Reach industry networks. Feature your business in the ARC’s CoolChange newsletter, delivered to around 100,000 refrigerant handling permit holders.
- Receive a customised promotional toolkit with counter cards, flyers, social media tiles, and in-store signage with dynamic QR codes.
- Be part of a national campaign endorsed by the Department of Climate Change, Energy, the Environment and Water (DCCEEW).
What’s Involved?
- Complete the Expression of Interest (EOI) form to register your interest.
- Hear back within 5 business days. The ARC will contact you to discuss next steps.
- Get tailored support. Participating retailers will receive tailored communications and promotional materials to boost both in-store and online engagement. As part of the program, retailers are expected to:
- Educate staff on the legal requirement that only ARCtick-licensed technicians can install, uninstall and service air conditioning and refrigeration equipment.
- Display ARCtick promotional materials in-store and online to raise awareness among consumers about choosing licensed professionals for installation.
- Communicate licensing requirements to customers purchasing or replacing air conditioning or refrigeration units, reinforcing the importance of compliance and environmental safety.
- Integrate campaign messaging into existing marketing channels via catalogues, newsletters, and/or social media platforms.
Ready to Get Started?
Click here to complete the Expression of Interest form and become an ARCtick Retail Partner.
Let’s work together to promote best practice, support licensed professionals, and deliver safe, reliable and environmentally responsible climate control solutions.
